0113 202 8349 for pocket door systems, pocket door kits, door furniture and door accessories

Returns and Cancellations

Goods may be returned if unused and in saleable condition using the following procedure:

  • Please send an email stating the reason for return to returns@pocketdoors.co.uk you will be sent an email containing a returns reference number and details of the returns procedure.
  • Please note we will only cover the cost of returning items if goods are faulty / damaged otherwise the cost of returning items will to be covered by the buyer. (We must be notified of faulty/damaged goods within 48 hours of receipt of receipt of goods)
  • Please note that if returned goods are not received in good condition, a refund may not be issued.
  • Please allow up to 14 days for your refund.
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